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Hello Paisa

Hello Paisa

Released: 2016-12-16
© Hello Group
Hello Paisa - QR Code
Version 4.95
4+
Download on the App Store
Version 4.95
4+
Download on the App Store
Released: 2016-12-16
© Hello Group

iPhone Screenshots

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iPad Screenshots

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Description

Hello Paisa – International Money Transfers and Digital Banking
We are secure, fast, convenient and the best part is we come to you;
• Settle remittances instantly from your account
• Keep your money safe and secure with us
• Free Person to Person Transfers
• Access your money anywhere, anytime
• We come to you
• Visa Debit card to Swipe anywhere

What's New in Version 4.95

We update the hellopaisa app as often as possible to make it faster and more reliable for you. Here are a couple of enhancements you'll find in the latest release:
- Instant CashOut to yourself or someone else
- Generation of a Stamped Statement

Seller

Name

Telestream Communications Pty Ltd

Information

Categories

Version

4.95

Size

162.9 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 10.0 or later

Devices

iPhone 5, iPhone 5c, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPad (4th Generation) (Wi-Fi), iPad (4th Generation) (4G), iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro11FourthGen, iPad Pro11FourthGenCellular, iPad ProSixthGen, iPad ProSixthGenCellular, iPad TenthGen, iPad TenthGenCellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, Bengali, Hindi, Nyanja, Urdu

App Store: Customer Ratings

Ratings & Reviews

3.9 of 5 (322 Ratings)

App Store: Customer Reviews

2022-12-10

👍

Hay hello paisa thanks for you good service and hello is far batter then many other long way to go and thanks for making it easy for your customers many more to come 👍🏼
😏!
Version 4.94
2022-12-07

More security

Please add face id lock or six digits code lock for keep save banking account if phone stole with sim card easily excess to hello paisa app thanks
falakymobile
Version 4.94
2022-11-06

Why you cut out Lesotho

I used to send money using my phone and bank app without standing long queues!!!!
Is there any possibility of supporting Lesotho again?
nzolies
Version 4.93
2022-10-25

Inconsistent

When receiving money from other banks, sometimes it is received instantly and sometimes it takes more than 4 days. And when you ask one of your agents they seem to have little or no clue at all on how to help you. You have upgraded now, you are operating as a bank not as a money transfer agent anymore, atleast upgrade your customer care staff as well so that they know what they are doing and act/solve our problems….you are big now. Otherwise keep up the good work you guys are doing.
Zapllionare
Version 4.93
2022-07-15

Fail

Customer support is non existent in South Africa. I have been trying to verify my details for a month now and no one has been able to assist me. Terrible service.
AT!@86
Version 4.9
2022-05-24

Poor service

It’s been 2 months now i sent money to Pakistan and my recipient still didn’t received it
Calling Hellopaisa everyday wasting my airtime but they are not doing so well
Very disappointed
malik92422
Version 4.8
2022-03-25

About Currency Rate

Rates, You’ll should be given the like other company, because you’re old and faithful
Arfan Araff
Version 4.6
2022-02-08

Very poor service

I put a wrong surname on the cash send to Zim and the pple in Gweru office were so arrogant and they don’t hv any customer service.They refused to even tell me how to correct the whole situation and I called the office in SA.The bank doesn’t even answer the calls and the call agents are so ignorant.They said they would call back and never did.If the demand is too much for you,please close the bank if you don’t know what you are doing.
I can’t even buy electricity online in SA.Upgrade your bank and please hire professional pple to work for you.
esther banda
Version 4.6
2022-02-06

They don’t care

It’s the third time I'm sending money home and it gets stuck on their system. There is no communication to let you know what’s happening with the transaction not until you get to find out by yourself. Their call-center is a living hell, if you happen to get through. They’re a bunch of scammers I won’t advise anybody to use them. Most especially when it’s urgent.
unicorns lale
Version 4.6
2022-01-21

Bad service shame

Bad service, 2 years ago they was good now sense they got business bad service, i send money Pakistan now it been almost 4 days person can’t receive money & this people don’t want to call back and help 🥺🥺🥺
tasaddaq112
Version 4.6
2021-12-19

Could use improvements

There's no option to buy electricity locally. It's a pretty basic feature, it should've been included. Very few options available when using USSD. USSD is essential because the app needs internet. The card is the only reason I'm still using Hellopaisa
i-ngel
Version 4.5
2021-11-24

Great service

Great service from Call Centre and the full Hello Paisa team!! Thank you for assisting me to send money to Malawi! Well done!!!
SuperMichaelness-YT Channel
Version 4.5
2021-11-21

Customer support

Very worst customer support
bla mo
Version 4.5
2021-11-17

Bad service

Worst service ever!!!!
Bashi1233
Version 4.5
2021-06-03

Very poor self service app

Your app is very disappointing. You need to come up with an app that is user friendly and that it should at least have adequate self service functions not this crap.
1. The app rejects all uploading of personal documents. If I call your contact centre they ask me to look for your street vendor agents who are not always available.
2. Your app does not allow updating of limits to be send. Everything is greyed out.
3. Your contact center is actually useless they can’t assist with anything to do with updating of personal information on my profile. This is so pathetic
F Kaneta
Version 4.3
2021-05-22

You can do better

I have been with Hello Paisa for almost 5 years now, at first it was all well and now am noticing that you guys are missing some core things on your app.
Imagine making an order and being given 2 reference numbers for different pay points? What for? Why can’t you provide the user with the pay points list so that they choose where they want to make their payment and then your system generate the reference for that pay point only.
When you make an order, imagine a scenario where the cashier uses a reference number meant for another pay point, and your system doesn’t even give a warning that the reference number that has been used is not for that pay point and then as a user you have to be calling the Call center guys and be told to be patient, how can one be patient for a week? When all of this can be avoided with better functionalities of your app.
Make things easier for your users please. You are the best!
Functionalities
Version 4.2
2021-05-08

Still waiting

Still awaiting verification . Almost a whole week and I made several calls 🙄 issue still not resolved hey
xoxo by mk
Version 4.1
2021-01-26

Scam

On the 1st of dec 2020 I wanted to withdraw my money from the Atm and it got stuck in the Atm I called your offices to reverse my transaction since then I haven’t got my money you guys fraudulent I want my money that’s it stop calling me giving excuses just refund my 650
tarywendy
Version 3.9
2020-12-27

Noel

Started with the app and then I needed to insert my phones PIN number.
Deleted the app straight away.
Who gives out personal info , you must be crazy
Noel van Der miller
Version 3.9
2020-12-23

Poor Service

If you like a service that doesn’t do what it says then download. You can use if you are desperate but it’s not as cheap as advertised.
Their service charges are low but their exchange rate is not so they make money by applying their own exchange rate which is not even close to the bank rate.
None of their phones work! Their call back service doesn’t work! They don’t respond to emails.
Sithrmbiso
Version 3.9
2020-10-15

Extra security for online transactions

I fancy the app and service in general it’s exceptional,except I’d love it more if I’d be able to authorize my online transactions either via the app email nor sms.thank you kindly
Vince Jr Sash
Version 3.9
2020-09-14

Amazing service at a cheaper rate

I loved the instant cash message and efficiency after you send money though their chatting agents are a bit unfriendly if having an issue with the transactions.
LVCPRY
Version 3.8
2020-08-18

bugs in this app

hi hello paisa team since i updated to this latest version of hello paisa option of (send Cash) is not visible.
i even try to uninstall & install new app but problem not fixed
please fix this issue . thanks
hassan6969
Version 3.7
2020-08-08

Bad service

Bad service! For limit increase call them more than 10 times no one want to help ;(
sadaqat ali shah
Version 3.6
2020-07-27

User friendly

I have been using Hello Paisa for a while and I seem to enjoy it. It is simple and well designed which allows ease of transacting.
Wakadiwa
Version 3.6
2020-07-18

Mr Paul Nyarugwe

Thank hellopaisa before i joined i saw few reviews people complainning but when i joinned i used the app several times no problem at all even when i made a mistake i tried to call then they said we ll call you back soon within few seconds they phone back and fix the problem you are better than others thank you .By Paul Nyarugwe
P.Nyarugwe
Version 3.6
2020-06-18

Banking Error

Whenever i click on banking application closed down please fix as soon as possible thanks
Papu Sharmila
Version 3.6
2020-03-05

😡

I dont use it for sending money reason I downloaded it.was for malaicha.com as you don't have the malaicha app on iStore can you just and the malaicha option bon this one then because i was told this will help if I download it but there is no help i found on it
Tyno_mk
Version 3.5
2019-12-03

heard bad reviews from guys please clear this up

i have used cash pick up service that alright but, i want to send money directly in a account of Allied bank(Pakistan). some of my friends saying it will take weeks or sometime more than that, can you please tell me how long its gonna take.
muraadhamza
Version 3.4
2019-10-06

New version is not supported in my phone

When I downloaded new version of hp app my iPhone don't want open this hello paisa why
Mpgangstar
Version 3.3
2019-08-31

😳😳

I was referred to this app when l tried to sign up for the malaicha app so l can send good but the whole this is taking almost a month just to sign up. I had to download it twice but still can’t login to malaicha, l am now a bit worried about my details l posted on this app
ekembo
Version 3.2
2019-07-02

Fix

I like the rates and stuff but atleast you must make your application work
Every time I wanna send money it’s telling me invalid cell number , en it’s supposed to be 7-12 digits...can you do me a favor and work on that issue..evertime I want create order I will end up calling the agency to do it for me so what’s the use of the app then....🤨🤷🏽‍♂️
tynaxe
Version 3.1
2019-06-01

mjjf f

hello paisa is very nice i like to send money with hello paisa
hdirxti
Version 3.0
2019-04-29

Great service

Effected a self sign up, simple process though it took days to get my account verified, so far so good though
maNgwex
Version 2.5
2019-03-27

Needs lot of work

Can't change login pin and can't upload id document as scan copy
suddangra
Version 2.5
2019-03-27

So impressive

Weldone!!!
Innologyk
Version 2.5
2019-01-24

Ash

Hi, I am a bit disappointed with service, I was told by agent at the time of registration that I am South African and my daily limits will be increase to 25k by tomorrow, I called the help line day after and I was told that he can’t help me but to wait, two days gone pass I and my daily limit is still reflecting 5k.
Rhohini
Version 2.5
2019-01-11

WORST PRODUCT EVER

1. Had a difficult time requesting for a limit increase
The client center kept telling me different requirements needed at different times.
I spoke to a guy by the name Nicholas Paradzayi who was busy defending an already flawed system instead and never bothered to listen to the complaint.
STAY AWAY FROM PAISA... too many flaws..!
ghvcgjn
Version 2.5
2018-12-18

Worst experience ever

This is the most fraudulent service and worst customer experience I have ever received in my whole life. I sent money through your platform, paid into your Standard Bank account using the ref number. Instead you guys expired the transaction and my beneficiary is yet to receive any money. One of your agent had the guts to tell me he wants to help me, is he doing me a favor. Just send my money to my beneficiary so I can delete your app.
ola231
Version 2.5
2018-11-19

My expectations exceeded

I don’t usually write reviews for apps (even though I read other people’s reviews) but I have used this app on this platform and I must confess my expectations have been exceeded.
While the charges may not appeal to everyone but the swiftness with which money is transferred is AMAZING.
I highly recommend this service.
eBoy1979
Version 2.5
2018-11-14

Rates

Service is good but the rates are not good enough as mama money. Every day their rates are better than yours.
Faisal Rawoot
Version 2.5
2017-12-18

Dr

Thanks Hello Paisa you are making life with sending money. Just try and help rural branches have enough cash in the account at all times to avoid returning of client
Nkhwenda
Version 1.7
2017-10-22

App not starting up

Ever since the latest update was released on App Store,the App just won’t start up.
Husain Jeebai
Version 1.4.37
2017-10-22

Please update

This new version is very faulty the hello Paisa app. This new version unable to sign-in. Very bad please fix the problem as soon as possible.
Sky shamim
Version 1.4.37
2017-09-23

Solly Nkhoma

Thanks hello Paisa I good and easy to send money home, now help me with qmobile I can't download in my iPhone
sollys nkhoma
Version 1.1
2017-09-13

Sam

Good and efficient mostly recommended I can guarantee.
Lopezmandez
Version 1.1
2017-08-14

Miss

Poor services can't recommend anyone
mambo yote
Version 1.1
2017-03-09

iOS app

Thank you hello Paisa for introducing app on iOS this is the best safe and fast way to send money home 👍👍👍
Atif1985
Version 1.0
2017-03-06

Mr

Thanks a lot hello paisa group... you did a great jot i do love to send money with hello paisa but i was struggling cos i use iPhone but the was no app on iPhone.. now im ao happy to have app on iphone
Mahabub hassan
Version 1.0
2017-02-23

Awesome

It's so kind to have this app on App Store 📱
Love it
Thankyou very much 🙏🏻
Alirizi
Version 1.0
2017-01-09

Great job

User friendly app
Aluwi
Version 1.0
2016-12-19

Great way to send money home

Thank you for releasing an iOS app, can now send money on my iPad.
Always putting the customer first.
Thank you Hello Paisa
Dragcule
Version 1.0
2016-12-19

Absolutely Amazing

This is exactly what I needed! Fast, reliable and such low fees. Thank you HelloPaisa!
AhmedSKZA
Version 1.0
2016-12-17

Cheap, Fast, Safe and Legal

The cheapest, fastest and safest way to send my money to my family in India.
The service is reliable. The app is easy to use.
Samsonhf
Version 1.0