AboutTermsPrivacyContact
 
Updating
Shopify Ping

Shopify Ping

Released: 2018-06-26
© Shopify Inc.
Shopify Ping - QR Code
Version 3.0.0
4+
Download on the App Store
Version 3.0.0
4+
Download on the App Store
Released: 2018-06-26
© Shopify Inc.

iPhone Screenshots

Screenshot
Screenshot
Screenshot
Screenshot
Screenshot
Screenshot
Screenshot

iPad Screenshots

Screenshot
Screenshot
Screenshot

Description

Shopify Ping lets you use the power of chat to grow your Shopify business. Build customer relationships, collaborate with your team, and manage your marketing from a single app – for free.
PROVIDE A BETTER BUYING EXPERIENCE
Customers who chat with a brand are nearly three times more likely to complete a purchase and half as likely to return their order.
Use Ping to:
• Save time by managing customer conversations from different services within a single app
• Send products, discounts, and new orders from your Shopify store directly inside conversations with just a few taps
• Set hours of availability and manage automated messages while you're available or away
• Support your customers effortlessly and turn conversations into sales
Ping connects with popular messaging platforms so you can manage all your customer and team conversations from the convenience of a single app:
SHOPIFY CHAT
Shopify Chat is a free tool built by Shopify that lets visitors chat live with you while they’re browsing your online store.
APPLE BUSINESS CHAT
Let customers contact you with the Messages app on their iPhone, iPad, or Mac. With Apple Pay, they can even complete purchases without leaving the conversation.
FACEBOOK MESSENGER
Chat with Facebook users who message you through Facebook Messenger.
WORK SEAMLESSLY WITH YOUR TEAM
You can also use Ping to collaborate with your team, strengthen customer relationships, and deliver improved shopping experiences through chat.
GET BUILT-IN ASSISTANCE
Meet Kit, your virtual employee, who you can chat with directly in Ping to help manage and market your Shopify store. Kit can execute tasks through a simple conversation, saving you time and effort. Kit will also provide intelligent marketing recommendations that will drive more visitors to your store and help you connect with your customers.
Use Kit to help you with:
• Social media posts
• Facebook & Instagram ads
• Retargeting campaigns
• Email marketing
• Inventory sourcing
• Editing product photos
• Search engine optimization
• And more
Shopify Ping is designed exclusively for use with your Shopify store.
---------
FEEDBACK & SUPPORT
For 24/7 support visit the Shopify Help Center: help.shopify.com

What's New in Version 3.0.0

Shopify Ping now offers Team Conversations. Multi-staff teams can now easily chat with one-another to better run their business, collaborate, and manage their day-to-day duties.
We love hearing your feedback! Please let us know what you think of Shopify Ping by leaving a review.

Seller

Name

Shopify Inc.

Information

Developer

Categories

Version

3.0.0

Size

45 MB

Game Center

No

VPP Device Licensing

Yes

Rating

Rated: 4+

Compatibility

iOS 12.0 or later

Devices

iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12Mini, iPhone 12Pro, iPhone 12ProMax, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)

Languages

English, French

App Store: Customer Ratings

Ratings & Reviews

4.5 of 5 (36 Ratings)

App Store: Customer Reviews

2020-05-27

Just wow

Really you can keep that personal experience with your audience and clientele ! Besides Kit your personal assistant is actually really helpful
jfromza
Version 2.5.0
2019-05-05

Great app

If you have a store, you need to have this!
Simele87
Version 1.4.3