2026-02-27
Excellent App
The bolt app is so user friendly
Updating
-1
#4 in Top Free Apps > Navigation
Description
Join thousands of drivers using the Bolt Driver app to earn money on your terms. Be more than a taxi driver — enjoy the freedom to drive whenever it fits your lifestyle, and start making money today!
WHY BECOME A BOLT DRIVER PARTNER
• Flexible schedule: drive when and how it suits you.
• Fast payouts: get your earnings weekly with no delays.
• Rewards and bonuses: enjoy exclusive perks for your hard work.
• Support and safety: we’re here to help every step of the way.
HOW TO START DRIVING WITH BOLT
• Sign up in minutes on the Bolt Driver app or at bolt.eu/en/driver/
• Complete the sign-up process online or visit a local driver hub for assistance.
• Hit the road and start earning!
SIMPLE AND EASY-TO-USE APP
• Accept ride requests with one tap.
• Navigate to passengers and destinations effortlessly.
• Drive, earn, and repeat
Our mission is to make cities for people, not cars. We do this by offering a better alternative to every purpose a private car serves and helping millions of drivers support their families. If you're looking for a flexible way to earn money, sign up to drive with Bolt today.
Questions? Get in touch via info@bolt.eu or at bolt.eu/en/driver
Follow us on social media for updates, discounts, and offers!
Facebook: facebook.com/Bolt
Instagram: instagram.com/bolt
X: x.com/Boltapp
What's New in Version 129.0
Thanks for choosing Bolt. This release will make driving with Bolt even smoother than ever!
We fixed a couple of mildly annoying bugs. Now they're gone, you can earn with Bolt even more smoothly.
We made some improvements to the app interface and made it even more user-friendly.
Seller
Name
BOLT TECHNOLOGY OU
Information
Developer
Categories
Version
129.0
Size
183.4 MB
Game Center
No
VPP Device Licensing
Yes
Rating
Rated: 4+
Compatibility
iOS 16.0 or later
Devices
iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone SE (3rd generation), iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16e, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPad (5th Generation) Wi-Fi, iPad (5th Generation) Wi-Fi + Cellular, iPad (6th generation) Wi-Fi, iPad (6th generation) Wi-Fi + Cellular, iPad Pro, iPad Pro (Cellular), iPad Pro (9.7-inch), iPad Pro (9.7-inch) (Cellular), iPad Pro 12.9-inch (2nd generation), iPad Pro 12.9-inch (2nd generation) Wi-Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi-Fi + Cellular, iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro 12.9-inch (3rd generation), iPad Pro 12.9-inch (3rd generation) Wi-Fi + Cellular, iPad Air, iPad Air (Cellular), iPad Air 2, iPad Air 2 (Cellular), iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad mini Retina, iPad mini Retina (Cellular), iPad mini 3, iPad mini 3 (Cellular), iPad mini 4, iPad mini 4 (Cellular), iPad mini (5th Generation), iPad mini (5th Generation) Wi-Fi + Cellular, iPad (7th generation) Wi-Fi + Cellular, iPad Pro 11-inch (2nd generation), iPad Pro 11-inch (2nd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (4th generation), iPad Pro 12.9-inch (4th generation) Wi-Fi + Cellular, iPad Air (4th Generation) (Wi-Fi), iPad Air (4th Generation) (Wi-Fi + Cellular), iPad (8th generation) Wi-Fi, iPad (8th generation) Wi-Fi + Cellular, iPad Pro 11-inch (3rd generation), iPad Pro 11-inch (3rd generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (5th Generation), iPad Pro 12.9-inch (5th Generation) Wi-Fi + Cellular, iPad (9th Generation), iPad (9th Generation) Wi-Fi + Cellular, iPad mini (6th Generation), iPad mini (6th Generation) Wi-Fi + Cellular, iPad Air (5th generation), iPad Air (5th generation) Wi-Fi + Cellular, iPad Pro 11-inch (4th generation), iPad Pro 11-inch (4th generation) Wi-Fi + Cellular, iPad Pro 12.9-inch (6th generation), iPad Pro 12.9-inch (6th generation) Wi-Fi + Cellular, iPad (10th generation), iPad (10th generation) Wi-Fi + Cellular, iPad Air 11-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi, iPad Air 13-inch (M2) Wi-Fi + Cellular, iPad Pro 11-inch (M4) Wi-Fi, iPad Pro 11-inch (M4) Wi-Fi + Cellular, iPad Pro 13-inch (M4) Wi-Fi, iPad Pro 13-inch (M4) Wi-Fi + Cellular, iPad mini (A17 Pro) Wi-Fi, iPad mini (A17 Pro) Wi-Fi + Cellular, iPad (A16) Wi-Fi, iPad (A16) Wi-Fi + Cellular, iPad Air 11-inch (M3) Wi-Fi, iPad Air 11-inch (M3) Wi-Fi + Cellular, iPad Air 13-inch (M3) Wi-Fi, iPad Air 13-inch (M3) Wi-Fi + Cellular, iPad Pro 11-inch (M5) Wi-Fi, iPad Pro 11-inch (M5) Wi-Fi + Cellular, iPad Pro 13-inch (M5) Wi-Fi, iPad Pro 13-inch (M5) Wi-Fi + Cellular, iPod touch (6th Generation), iPod touch (7th generation)
Languages
English, Arabic, Armenian, Azerbaijani, Belarusian, Chinese, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Ganda, Georgian, German, Greek, Hungarian, Latvian, Lithuanian, Malay, Maltese, Nepali, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Sinhala, Slovak, Spanish, Swahili, Swedish, Thai, Turkish, Ukrainian, Urdu, Vietnamese
App Store: Customer Ratings
Ratings & Reviews
4.7 of 5 (23,781 Ratings)
App Store: Customer Reviews
2026-02-27
Adil
Good
2026-02-21
Mr
The network still affects us as drivers will wrong location and driver score being affected on
2026-02-19
GPS
If the gps could show or give signals of turning before the actual turn with distance calculated it would help a lot better
2026-02-14
My experience
Perfect place to make money !!
Wow the customers are very polite and it’s really great to work with bolt
2026-02-13
Bolt driver App issues on the IOS
Despite numerous updates, this app is impacting our ability to work.
1.phone not ringing when request coming in
2.Map functionality is not reliable,( not operating accurately)
3.The app do not apper on the other ap
2026-02-10
N
The app is really good
2026-02-06
Galo
Halo
2026-02-03
Map
Map is now more readable
2026-01-26
Price
Annoying prices
2026-01-26
Great
Very helpful since there’s no jobs I guess
2026-01-22
Cash payments
It is very risky to take cash payments and unverified accounts. Riders should be verified and linked with only one ID and bank card should be linked to the profile
2026-01-20
Trips
Need trips
2026-01-11
Hustle on
Fear of the unknown. With the help or guidance of bolt team. We are winning 🫡
2026-01-10
First Experience
Enjoyed taking riders after a while and they were respectful and well mannered
2026-01-05
Walter Zimbeva
I would love the idea of Bolt having its own user-friendly map! It would be a game-changer to reduce reliance on Google Maps and others. Currently, receiving trip requests while driving can be distracting, requiring me to touch the screen and switch between apps quickly. A native Bolt map would streamline the experience, making it safer and more convenient for drivers.
2026-01-03
Deed
The app is more working against the driver once something or glitch goes on the app automatically blocks you like you are nothing
2025-12-29
Overall experience
It was very interesting. I met clients who were humble and patient with me.
2025-12-28
Excellent
It’s working perfectly.
2025-12-26
Karabo
Best app ever
2025-12-24
Title: Reliable platform with real earning potential
Bolt Driver is a solid and reliable platform for drivers who want flexibility and consistent earning opportunities. The app is easy to use, trip requests are frequent, and payouts are transparent. Support is generally responsive, and the system allows drivers to work at their own pace while maintaining good control over costs. A dependable option for anyone serious about earning through ride-hailing.
If you want a shorter, more casual, or more income-focused version, tell me and I will tailor it.
2025-12-23
Request whilst driving
Would it not be safer if drivers can’t get request until they are done with the trip. It’s unsafe to be driving and getting requests at the same time and not attending to requests reduces acceptance rate (trips?)
2025-12-20
We need help with that as Bolt drivers.
It is working, just takes time to update my trips. Also can Bolt do something with riders that request a ride and as one is a minute away they cancel a trip after driving 5 minutes to get to them. Especially those who are paying with cash. It’s like they don’t consider our petrol and lastly it should count as a ride because they cancelled and not us.
2025-12-19
Driver
Great
2025-12-18
Dring mode
Please update the dring mode when you are in trip fro IOS to be similar with Android devices
2025-12-17
Experienced driver
Can’t make or receive calls when I get to a pick up location
2025-12-14
Navigation Problems
Inaccurate in app navigation
2025-12-11
More than happy
Time to make money
2025-12-10
Cash
Maybe the cash trips could be safer if everyone that pays cash has their ID on the app
2025-12-06
Work
Everything is great and fair we thank you for the opportunity
2025-12-06
Best
Best money making app out there.
2025-12-05
Unfair
Random glitches
Bad pricing
Problems with login a lot
Just increasing problems with no real help
2025-12-04
😎🤠
Works VERY WELL
2025-11-28
Map view
The map view is not user friendly so I alternate to Waze but overall it’s a good app.
2025-11-21
Money machine
It's really good
2025-11-18
Trip response time
The 15 seconds response time is too short
2025-11-16
Mr
The app is perfect, I just wish the navigation tool can be inch perfect because the pickup point is sometimes inaccurate to where the passenger is actually located. But everything else is superb😁😁
2025-11-10
Premium
Hi, I would love to suggest that bolt premium operates 24hrs like other classes. The few clients I’ve had asked why they can’t get a premium ride after hours. And some drivers prefer working after hours.
I do not think it’s also fair to do bolt standard with premium cars. The ride doesn’t cover the petrol.
Please do look into the matter.
Thanks
M
2025-11-01
Low prices
Prices are too low
2025-10-27
Map(navigation)
The app navigation needs to upgraded or something because without alternative navigation apps it’s kinda difficult to work with the in app map for navigation
2025-10-26
Service
App should Voice-Over Directions too - not just request.
2025-10-23
After the ride before receiving payment
Allow us to view contacts in case we are delivering a package
2025-10-18
Driver
Very useful
2025-10-14
Supper driving
Great enjoying my customers so far
2025-10-14
Bolt category
Can you give me other bolt category
2025-10-10
Rate per KM
Slavery prices but anyways you wont do anything about it
2025-10-08
Navigation
Need to improve the navigator
2025-10-08
Horrible processing and support.
The AI Support gives irrelevant answers to what you need help with, the human agents just tell you that they’ll take it up with a higher team while doing nothing of the sort,
if you have the ability to get a bonus that expires and they can they’ll put your app offline so you can’t drive and earn the bonus, then delay support until the expiry date happens so they don’t have to pay you out… there’s a lot of manipulation that happens in this company, just know, try to do things ahead of time and if you can have other ehailing apps to work in, as bolt turns on people at anytime and gives foolish reasons.
2025-10-04
Happy
Awesome
2025-10-03
Wonderful app
Easy to use, they put the driver in their thoughts in what they do.
2025-08-26
Categories & Fare Prices
Bolt was much easier to work with the access of having 2 extra categories to boost your earnings and to be neutral when working but now you as a driver you have 1 category that corresponds to your making of your vehicle which is ridiculous because we as drivers can’t make money like we use to, we can’t reach our daily, weekly and monthly targets and that’s causing a major problem in our daily lives since bolt is our only source of income and by this update it’s actually making things much worse because drivers are forced to asking people if they want a ride just like how they in the minibus industry. Please fix this issue before it gets worse!!
To speak about the prices, they’ve gotten lower than the usual. Every passenger has a promotion discount and it’s difficult to make money if bolt keeps handing out promotions. Our petrol consumption is getting affected because you can’t transport someone who’s gonna pay you R10 when that person could’ve literally taken a minibus taxi instead. Please fix this pricing of trips and promotions!!
2025-06-22
Driver
I hate the glitch in the system for example, I hate the fact the system just because it’s slow or no network sometimes I accept trips but they don’t go through it’s ether timed out or gets accepted by another driver when I just accepted a trip it’s not nice and that’s something you guys need to fix there must be an easier way
2025-05-23
I wasn’t getting trips.
For the first time I wasn’t getting trips like I’m used, I uploaded this vehicle on my application and it approved yesterday, I’ve been online since 8 in the morning but I was getting trips after an hour or more, and when I’m next to other bolt drivers they get trips and I would get nothing for like an hour or so as if I’m owing or my scores are but meanwhile I’m not owing nothing in fact bolt owes me and ratings and all above 90% but still I don’t get trips.
2024-12-20
Amazing application
The application is so swift and so accurate. The only other problem is when network is bad. It took me back to where l dropped the last person after driving to pick somebody else. Maybe it was my lack of knowledge in change over but am happy. I improved in starting and ending trips.
My car is a 7 seater and sometimes l go pick one . Are there catergories that one can look into?
2024-09-16
Bolt Exploitation of Drivers
The commission rate that bolt is taking from drivers is leading to us getting change yet we are the ones doing the work. This is slavery. We are no longer able to even maintain the car due to the fact that it’s working yet I am not earning enough to cover its own costs. You then email us asking us why we not driving with you anymore which is useless because you just take us to links that give us tips to our complaints instead of someone reaching out to hear what we have to say. BOLT IS EXPLOITING ITS DRIVERS! THIS IS MODERN DAY SLAVERY.
2024-09-16
This app is a Scam
A lot of people have died with this app and the owners of the app do nothing to improve both the drivers and the riders safety more especially the drivers are never safe with this app. It’s commotions are to high and prices/earnings are very low considering the cost of petrol and the cost of car maintenance. Bolt is a scam which only benefits the owners of the app while allowing criminals to get away with criminal activities using this app. Drivers get Hijacked , Robbed and killed while working with this app. Don’t waste your time thinking you can make money out of it, instead you are putting your life in danger here!
2024-09-10
Change cards trips to immediate payment to our account
We want card payment to reflect immediate in our account so we can accept more cards payment trip
We want it to work like cash trips than in that way you can also easily get your percentage and we won’t owe bolt
2024-09-05
Update of payout account information
I can’t update my banking details on the app even on the website it says I must contact support team. While on the is no contact numbers, I googled the bolt contact number and I got them but the phone was never answered.
2024-08-26
Poor support
The super is the worst. The so called specialist don’t know what they are doing. Instead they read the manual/instructions or whatever back at you. There’s no human feel in the support. They will never address your problem. I don’t care how many screenshots you attach in order to lighten the load. To them the app can never be wrong. Whatever you’re struggling with, one way or another it’ll be your fault/error. I’ve never, ever, experienced a more incompetent support team in my life. After each message sent, the chat closes, when you open it it’s a new ‘specialist’. It’s the worst thing ever.
2024-08-07
Drivers = Workhorses 👎🏿
1- App still sends you requests even when you’ve requested to go offline after completing the current ride, and you get scored negatively when you don’t respond to the request as having ‘declined’! What happens when I have to go to the rest room, must I go in the car whilst driving to pick up the next client?
2- The self service bot gives generic responses, thus indicating that Bolt aren’t interested in resolving our queries, especially when it’s as a result of the app malfunctioning!
3- Why must you insist on tracking me even when I’m offline/Not Working, can’t I have some privacy??!!!
4- Breaks are not encouraged because the app forces requests even when you’ve indicated that you’d like to take a break after the current ride, which indicates that Bolt doesn’t care about the drivers’ wellbeing!
2024-06-18
Suspension Without knowing Why such thing happened
Suspending or blocking our app without knowing the story, I believe it is better to ask before suspending or blocking the app; as drivers, we deal with different people with different emotions and attitudes, so as drivers, we must ensure that everyone is safe at all times, but you appear to care more about riders than drivers; I believe we must maximise driver safety.
Thank you
2024-03-01
Trip cancellation
Driver should have discretion to cancel the trip when client does not show up at pick point after 10 minutes and not available on phone and provision for driver to write explanation of cancellation should be provided
2024-01-03
Safety for drivers
You need to make sure all clients have put up their card info b4 being able to take rides. Safety is an issue for cash rides some just request and never goes out I wait for more than 5 minutes and nobody appears. Also in pta Bosman talk to the taxi association to accept drop offs. Pay them if you have to
2023-10-06
The app is working 100% but drivers are not happ
Bolt is exploiting the drivers here in SA they compare Europe and Africa more especially in SA petrol price goes up more than 3 times a year but their prices always going down . How do we survive driving 200km for R600 how on earth will one survive this ? You pour 400 petrol and you are left with 200 on your way back you top up with that R200 rand . Petrol price is sitting at R25 per litre and you still charge that stupid prices of yours and you never cared about drivers safety people are getting killed and hijacked day and night and you never done anything about it . This app is useless we using it for now cause after Covid everything changed including our economy crisis. I rate 1 star because that’s what bolt deserve . Blocking drivers for 3 months bcz of your rude clients or people who request n cancel trips for fun but all this leads to a driver being blocked . This bolt doesn’t respect drivers at all .
2023-08-09
Room for improvement
App should allow drivers to accept trips at their convenience. With clients extending trips and new requests showing up as not accepted is damaging to the drivers profile. To allow drivers to continue to provide great service, one should be penalised after not accepting a new trip after a certain period intervals.
2023-07-18
Not safe to drive on Bolt
This platform is just not safe at all for driver its only them that gets verified whilst the passengers are not verified and they happen to be criminals and rob us kill us harm us... The bolt company takes a lot of commission out of trips 25% is too much rather keep 20% not 25%... Most of us we are struggling to pay cars n also put food on the table we work 16hrs daily without making money... Their trip rates is too low it should b 10 to 15 Rand per Kilometres
2023-07-17
COMMISSION REDUCTION
Wear & Tear plus fuel cost is bared by us drivers or owners of the Vehicles on the platform . I request a reduction on these fees charged but Bolt to be looked at.
If not if we could get fuel vouchers so that the partnership is strengthen buy supporting us also since fuel is the most important input in doing this work . This is create a better working conditions for us to earn better income .
Also encourage more customers to register card payment to cut the risk of carrying cash . This makes us targets to be robbed while we working . Card payments should be a must on the platform and cash reduced.
2023-06-19
High chance of being ROBBED
I have been robbed and gun pointed a few times using Taxify /Bolt, their platform is being used by criminals and they don’t seem to be doing anything to reduce the crimes under their platform.
I reported my robbery incident at gun point and Taxify/Bolt never bothered to even give me back my R20 for that trip , dispite I almost got killed at Gunpoint.
There is no consequence for Bolt/ Taxify that is why they are only after profit, they should improve even the application to have face verification or fingerprint verification before ordering a ride.
Many drivers are dying and being seriously injured under BOLT / TAXIFY
Consider yourself lucky if you drive 3 months without being robbed as BOLT / TAXIFY driver.
They should do something urgently to protect drivers and their lives !!!! It’s not a joke
2023-05-07
Acceptance Rate Unfair Demerit System
Dear Bolt
I find it unfair that if a trip request is not confirmed, the Driver Acceptance Rate is on a demerit negative score. At times due to load shedding, network prohibits. At times the area is unsafe to travel, so Bolt has to be fairly considerate of this issue. Bolt must consider driver review of customer compliants on a fairly and liberated platform.
2023-05-02
Customer ride history with details
Please add customer ended trip history with client information. This will help with both good or bad incidents after the trip has ended. Example if client leaves keys in the car and driver finds after trip they must be able to call back the client to arrange collect and also help arrest criminals requesting trips and hijack or rob drivers then end trip.
2023-03-28
This is from a Driver
Hello I am an Bolt driver for over 7 months now and you guys seem to be making this difficult for us now , you actually making it harder for us to work , you busy protecting passengers only and don’t consider our safety as drivers, we’re being robbed daily , even taxi owners are taking money from us daily and then you guys just suddenly change driver score , I am driving a car that relies on Bolt in order to pay for installment , I make a living by driving for bolt.
Can you guys please consider us when taking such action
2023-03-05
Driver score and acceptance rate
Bolt is not a safe app for both riders and drivers more especially drivers, the security features is not very tight. Riders can have multiple accounts and that makes the bolt app unsafe.
If u can try and prevent riders to have multiple accounts that will reduce the number of hijack and killings of the bolt drivers thank you.
2022-10-26
Gh
I love driving with bold but the prices are so cheap and the worst part are clients promotions, imagine I took a R50 trip but when I arrived there the client is giving me R16 and I had a R225 trip and the client gave me R150 that’s insane you need to fix that guys, now we are fighting with our clients because you show them a different price and you show us a different price too… at least show us all the same price so I know what am going into
2022-09-25
MUST READ!!!
The app is great, but as a driver i need to see client’s number of trip before accepting trip, i cant take a new rider at night with 0 rides , we also need to see destination (street name and correct area) before accepting the trip.
most importantly verify riders like you verify drivers before they can request please because these people buy new simcards to get discounts and also to rob us.
2022-09-25
Queries
When is bolt going to stop blocking hardworking drivers for silly reasons like “Client didn’t show up “ is the driver the client or he is the service provider who has arrived for pick up, why should a driver get blocked for cancellation when he don’t feel safe to pick up, have you ever checked how many drivers have been killed so far on this platform, drivers deserves better treatment because all the risks are on the driver, you only enjoy his sweat,
why is bolt office closed in Capetown? Where do people launch their real complaints , people are continuously being blocked and we are tired of these automated responses, it’s summer now, we drivers need to be taken seriously
2022-09-18
Adding new vehicle
I’ve been experiencing high level of negligence from your team,i am the current driver and now I’m having issues with adding a new vehicle on my profile and it’s like all my emails to you are being answered by a robot that doesn’t necessarily read the main issue
I tested my car with raspberry and it passed the inspection but whenever i try to add it on my profile as a new vehicle i am unable to attach it documents because when i tap “next” in order to access the next page where i can upload documents it’s says “incorrect request” so please when you answering my issue dont tell me about the procedure on how to add a new vehicle because i know it and I’ve tried it
2022-08-09
Bolt do not care about drivers
Bolt app need to show us also the drop off/destination of the client so that we decide if we accept or not.
Also when I set my radius to be within 2km and I get another trip while am still with another client, you should count the radius of the drop off point because now I will have to drive back more than 6km back to pick up the second passenger. I hope it makes sense.
Verification of passengers should be done via their ID number which can also be protected by you guys, so that if a person robs, kill, threatening my life or do not pay can always be traced.
Also cancellation fee it is only to those who pay with cards? So it does not bother you that a passenger will request me and I drive 4-6km to pick them up ad they cancel the trip, so both bot and the passenger do not lose only me.
It seems like bolt cares more about passengers because they pay them and with us you don't care coz you can always have another driver in the next min right?
2022-05-24
PASSENGER PROFILE PICTURE PLEASE!!
As a driver, I often (and when I say “often”, I mean every single time) find it difficult for me to identify passengers that I have to go pick up especially at busy places like malls. It would make thing infinitely easier for drivers if this was to be implemented so that drivers can at least easily identify prospective passengers which would lessen the need for drivers to be distracted with trying to message or call passengers at busy/dangerous places. Also a much deeper integration with Apple’s Apple CarPlay would make more sense. In-app calling functionality is not working on iOS or through my VW POLO’s infotainment system. Please fix these, FOR SAFETY’S SAKE!!
2022-05-03
Profile pictures for clients will be a great addition to the plartform
As drivers, we sometimes struggle to identify clients after arriving at a public pick up point like a mall entrance because they’d be a lot of people awaiting rides. So I think I’d be of great help if clients had profile pictures too for easy identification by drivers. Otherwise I’m happy with the platform and what it does for us I terms of putting bread on the table.
2022-02-09
Cost and commission
Drivers costs are too high. We need to have data..and because the bolt GPS system is a barely functional one, we are forced to use alternative apps.. this forces us to have to gps systems running, bolt and a functional gps app.. using double the data..and airtime is also needed to contact passengers.
Bolt does not take this into account. And then on top of it all taking a large commission leaving drivers with barely any profits.
Remember, drivers are the most important drivers roles in order for this platform to work!! Drivers need to find more profitable solutions for the risks and and amount of hours spent on the road.
2022-01-16
Foto
It’s a nice app,but it would be even nicer if I could also see the riders picture,(just for safety then we can must lay a charge at the police station then the police can put the picture of the suspect on a here criminal database,guys I think you should do something about the accepting rating too,why don’t you allow riders that want too choose a cheap ride let’s say between R20-45 only too book it on Bolt go,and then you will not have that much cancellations on the base option,any ride from R45 and up can go on the base options,you are killing us with the small rides especially having a big vehicles,your add is misleading when you say earning on your own time,now that I am doing that I get treats of blocking,South Africa crime statistics is way different from all countries don’t please don’t undermine us as drivers cause we are facing danger zones everyday,your support teams if they didn’t work as a driver don’t know how and what we have too face on the roads,if I am a partner treat me like one,please change the pricing let the low rides only run through bolt go and the base and comfort can start from R45 and up,this app is amazing I love it and I see myself as a ambassador of the brand,but guys how is 30% the lowest commission you are killing us,if we drive a 1000zar we only have like a 700zar left then the fuel must still be deducted and we go home with 400zar for the day,that’s the reality we are facing you have 100kcars on this platform in comparing with my one vehicle so please give us break please forward to relevant department,a happy driver🤙
2022-01-08
One The Well Equipped App On The E-Hailing Services
I feel like Bolt is one of the best and well equipped app, the only thing I feel like it’s missing is the ability of driving switching from Online payments and cash payments, I think they should add that type of feature, in case a driver wants to accept online payments only they should be able to do that without hustle.
2021-11-20
For drivers safety
Please including the following from client app
ID or Passport number when registering, password to open client app just like drivers ... clients with less than 30 trips must take a picture firstevery time they request...can we also be allowed to see the picture of the requesting client...on the drivers app please tell us the distance of the next trip from where we are dropping off the current client to the new client not from where we are
2021-09-20
Mr Thamsanqa Ralarala
I love the concept of Bolt but it can be better for everyone that means drivers and the company Bolt if they communicate with the drivers once a week to get feedback about the areas that they drive and about customers. I think discounts should be driven during the day and at night we’re the are more risk it should be a normal price and discounts should be for bolt and bolt XL not for bolt go because it’s cheap already we are running business within the business and we can’t be treated different for example my car is a 1.8 and has a big space than other sudden cars yet they have the best trips in this business which is unfair
2021-08-11
Nonsense
I have been using bolt for years now and suddenly the app just started showing me wrong directions and if I was not using ISO I would suspect my phone but it’s not my phone and all of a sudden I got a message that says congratulations You have completed 10 trips but in reality on my profile I have almost 3000 trips that I have completed , recently in South Africa Bolt introduced a function were you can cash out on the card payments n that function it’s no longer working as for some unknown reasons I am all of a sudden been considered a new app user .... And when I contact bolt I don’t get any response.... something it’s just not adding up .... guys just be careful , there is something strange happening out there .... if there is anyone experiencing same problem kindly voice it up n let’s see what is happening or if there was any person who knows what I am talking about please help since bolt it’s no where to be found .
2021-01-21
iPhone app
I switched from huawei p8 to iPhone 6. And I am having challenges with the bolt navigation system. There seams to be a delay of some sort. Other than that everything else Top of the shelve spot on. I am also miss the driver promotion. If you could bring that back all will be well✌️😁😁
2020-12-17
Driver
Hi there
So far I have no problem with the App and plus I’m driving a 1.2 engine car that allows me operate on both normal bolt and bolt go.
I would request since we are heading to the second wave of COVID that bolt should at least limit on the number we supposed to carry from 4 to may be 2 for our own safety.
2020-11-25
Change of cars
Since I waited for you to change my car which is polo vivo to Mazda 3, even now I haven’t got any response from you. So I wanna find out how long will you consider my application because I’m already a driver just to change details only
2020-11-03
Mr
app not safe at all, the more you’re trying to protect yourself and avoid requests to red zones your account will be blocked because the company doesn’t care about your safety but their own interests and commission whilst with uber which is the first class in e-halling transport care about our safety, most drivers died driving bolt than uber you know why? i can cancel as many requests i can than bolt once not feeling safe to pick up. i decided not to drive bolt until the manage the safety on drivers. when blocked the app says maybe till 2038 what no sense is that? and impounding issue in south africa bolt doesn’t pay for impound whilst uber does. i have been in this uber since 2014 much secure than bolt! guys if you want to live longer in this business, stay with uber than bolt they don’t care about drivers!
2020-09-27
Ratings & Being Blocked.
• I personally feel if Bolt could explain to us how this ratings work maybe we would understand. No matter how much you treat you passenger if they feel they must rate you low they will. I clean my car infact almost everyday n be polite to the passenger but still some would rate you according to their own personal behaviour.
• And also when does one get they ratings up cause I could load more than 20 passengers a day but I feel one never gets credits on passenger rating unless on of Bolt employees then looks at how much I made for Bolt or activeness then I get at least 2 starts from you guys. Are drivers even taken into consideration? Also blocking a driver permanently of the app simply cause of ratings makes no sense.
2020-03-09
Lacking
You have to make sure the app allows us to see the destination of the passenger before we accept the trip. It is bad to drive more kilometers to a client only to find out that they are just going around the corner, few kilometers than you drove. At times we even accept trips outside our radius only for a client to be making a short trip. Also make sure we able to see if the payment is “In App” or “cash”.
2020-02-19
Cash or card payment
I personally think the is no consideration of fact that we owe this cars we driving so it will help us if you guys can make possible to us to see if it is cash or card trip that way we are able to plan our schedules as how go about it in all honest I feel like you guys are making money more than we do cos we and up waking long hours and not making the money we wanted cos of app payments you give us without our discretion it make working under Taxify plartform very disheartening
2020-02-08
Passenger’s free rides
This is a good app with a few flaws. One major flaw is that driver’s never get compensated for passenger’s who use promo codes to get free rides. I don’t know if I’m the only person experiencing this but it has been a great inconvenience to my operation. I hope the Bolt team reviews this issue and resolved it
2019-11-04
Bad
The app is poor because the driver is only able to see the destination once the client is in the car, the driver cannot send in app message to clients to find out maybe about drop off point🤷🏽♂️. If driver declines trips in danger areas your ratings and activity score is affected🙈. So the driver must just do all trips coming his/her way. Another thing is we as drivers are being targeted by traffic officials, taxi drivers and clients with strange backgrounds where we as drivers have togo through background check etc. So what are we drivers worth to you? Only commission?!
2019-01-05
Not knowing the destination prior to a pick up
The major and the biggest problem that needs attention is that a driver only learns about the rider’s destination when you start a trip.
A driver drives all the way to pick up a person at night and only to realize when you start the trip that the person is going to Manenberg.
It is very unsafe to operate in that manner.
I wish that the app can show where the rider is going before you even accept the trip.